Privacy Policy

1. Our Commitment to Your Privacy

We respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect the following types of information to provide you with the best service:

• Personal Information: Name, phone number, email address, billing and shipping address, and payment details.
• Transactional Information: Details of products purchased, order value, mode of payment, and delivery preferences.
• Technical Data: IP address, browser type, device ID, location, time zone, operating system, and platform.
• Cookies and Tracking: To improve your experience, we use cookies and analytics tools that gather data on browsing behavior.

3. How We Use Your Information

Your data is used strictly for the following purposes:

• Fulfilling and managing your orders efficiently.
• Processing transactions and sending you related information.
• Communicating with you regarding your purchases or support queries.
• Personalizing your shopping experience based on your preferences.
• Conducting internal analysis to improve services and product offerings.
• Ensuring compliance with applicable laws and regulations.
• Sending promotional content (only if you've opted in).

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners in specific situations:

• Service Providers: Delivery partners, payment gateways, and customer support platforms.
• Regulatory Bodies: When required by law or government authorities.
• Fraud Prevention: Agencies to safeguard transactions and prevent unauthorized access.

5. Data Security

We implement industry-standard security protocols to protect your information:

• SSL encryption for all data transmissions.
• Advanced firewalls and intrusion detection systems.
• Secure servers with regular security audits.
• Limited access to personal information on a need-to-know basis.

Despite our best efforts, no digital platform can be 100% secure. We urge you to keep your login credentials confidential and report any suspicious activity immediately.

6. Your Rights

You have comprehensive rights regarding your personal data:

• Access, correct, or delete your personal information at any time.
• Withdraw your consent by contacting our support team.
• Opt-out of non-essential marketing communication.
• Request a copy of your data in a portable format.
• Lodge a complaint with the relevant data protection authority.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These are small files stored on your device that help us remember your preferences and understand how you use our website.

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Help us understand user behavior and improve services.
• Marketing Cookies: Used to deliver personalized content (optional).

You can manage cookie preferences in your browser settings.

8. Changes to This Policy

We reserve the right to update this privacy policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Changes will be effective upon posting on this page with an updated revision date. We encourage you to review this policy periodically to stay informed.